Topic Archive

Business Continuity

Posts focused on missed calls, front-desk coverage, after-hours responsiveness, and the operational cost of broken inbound workflows.

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Articles in this topic

Forget LinkedIn, your next client is still calling your phone. ☎️
AI Voice Agents & TechnologyOct 29, 20251.1 min read

Forget LinkedIn, your next client is still calling your phone. ☎️

This blog post highlights the importance of answering calls promptly and how AI voice agents from UponAI ensure no lead is missed, improving customer experience and freeing up your team.

By Bill McClain

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Sometimes I wonder if we’ve overcomplicated the idea of “great communication.”
UponAI Solutions & FeaturesOct 29, 20250.6 min read

Sometimes I wonder if we’ve overcomplicated the idea of “great communication.”

At UponAI, building AI voice agents reminds me that great communication is simple at its core: listening, pausing, and keeping the conversation human. Even with technology, understanding people comes first.

By Jody Gonzales

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Rolex makes watches. But the real story behind the brand blew my mind.
UponAI Solutions & FeaturesOct 29, 20250.8 min read

Rolex makes watches. But the real story behind the brand blew my mind.

Hans Wilsdorf gave all of Rolex to a foundation, ensuring the brand continues to do good long after his passing. A lesson in purpose-driven business that inspires how we build UponAI.

By Jody Gonzales

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We built AI voice tools for small business.
UponAI Solutions & FeaturesOct 29, 20250.9 min read

We built AI voice tools for small business.

UponAI started by building simple, powerful AI voice tools for small businesses, now billion-dollar companies are taking notice.

By Bill McClain

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Ever get the feeling a helping hand is working behind the scenes for you?
UponAI Solutions & FeaturesOct 28, 20250.9 min read

Ever get the feeling a helping hand is working behind the scenes for you?

A reflection on 35 years in tech, sharing how skill, hard work, and a little luck, or unseen support, bring the right opportunities at the right time. Wins are part effort, part timing, and part something you can’t quite explain.

By Bill McClain

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Would you buy AI voice the same way you pick your lunch spot? I wouldn’t risk it.
AI Voice Agents & TechnologyOct 28, 20251.1 min read

Would you buy AI voice the same way you pick your lunch spot? I wouldn’t risk it.

Not all AI Voice is equal. UponAI combines decades of experience to deliver reliable, scalable, 24/7 AI support, no contracts, pay-as-you-go, multilingual, and secure.

By Bill McClain

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AI Voice Agents for BroadWorks are live. Ready to see what real automation feels like?
UponAI Solutions & FeaturesOct 28, 20251.1 min read

AI Voice Agents for BroadWorks are live. Ready to see what real automation feels like?

UponAI now supports Cisco BroadWorks, bringing AI Voice Agents directly into your existing phone system. Learn how businesses are adding real automation, smarter call routing, and 24/7 coverage without changing a single number.

By Bill McClain

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What if your AI could cross-check ZIP codes and send directions instantly? We made it real.
AI Voice Agents & TechnologyOct 28, 20251.0 min read

What if your AI could cross-check ZIP codes and send directions instantly? We made it real.

UponAI’s AI voice agent finds the nearest location by ZIP code and texts directions instantly, saving time for customers and staff.

By Bill McClain

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Business Continuity Blogs - Page 3 | UponAI