100%
of calls answered, with zero hold time
“All of their calls are being answered, as opposed to less than all. There is no hold time. That is one of the most important points.”
MaxwellUponAI voice agentCaller: Hi, I can't get onto the VPN and I have a client call at two.
Maxwell: I can help with that. I've opened a ticket and marked it urgent. Is this the best number for IT to call you back?
Caller: Yes, that's my cell.
Ticket opened, IT notified











