Topic Archive

Telecom Partnerships

Coverage of MSPs, UCaaS partners, white-label providers, and telecom channel teams evaluating or deploying UponAI.

AI Voice Operations Telecom Partnerships Business Continuity Integration Strategy

Showing page 2 of 11 for Telecom Partnerships.

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UponAI Solutions & FeaturesMar 24, 20260.5 min read

I’ll be attending the Channel Partners Conference in Las Vegas, April 13–16.

UponAi will not have a booth this year, but I will be on site meeting with partners, advisors, MSPs, and business leaders who want to see how AI can improve customer conversations.

By Bill McClain

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UponAI Solutions & FeaturesMar 24, 20261.1 min read

Let me tell you about my telecom life.

I'm white-labeling a NetSapiens switch and I've got a Porta One switch for my UCaaS. I've got Grandstream PBXs. Avaya IP Offices. And hell, I've even got Nortel BCMs that just won't retire.

By Bill McClain

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UponAI Solutions & FeaturesMar 24, 20260.7 min read

AI by Telecom experts...

Jody and I quickly realized we were on to something that maybe our peers may be interested in......but what we built was so much more.

By Bill McClain

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UponAI Solutions & FeaturesMar 17, 20260.8 min read

I ran a poll last week and the results are in. Spoiler: I’m not surprised.

Over 2 years, a vendor promised partnership but delivered self-interest and fiction instead. They chased new deals while leaving us waiting in the wings

By Bill McClain

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UponAI Solutions & FeaturesMar 17, 20261.1 min read

“How about an AI voice use case Bill?”

We built UponAI to fill that gap the right way. Voice AI that lives inside real telecom, not just a website widget.

By Bill McClain

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UponAI Solutions & FeaturesMar 10, 20261.4 min read

If you think Shadow AI is “not a problem yet,” you’re already 12 months behind as a leader.

If you think Shadow AI is “not a problem yet,” you’re already 12 months behind as a leader. When I talk with MSPs and business owners, I hear the same quiet truth.

By Bill McClain

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UponAI Solutions & FeaturesMar 10, 20261.2 min read

Attention MSPs. Before people called me “PhoneBill,” I was just Bill, an MSP owner trying to keep the lights on and the customers happy.

The early years were a rollercoaster. I chased projects, emergencies, Y2K scares, anything that rang the phone. My sleep was terrible. My cash flow was worse. When I shifted my focus back to true recurring revenue, everything changed.

By Bill McClain

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UponAI Solutions & FeaturesMar 10, 20261.2 min read

A few days ago, a potential partner asked me to show them UponAI. They had already seen three other AI voice platforms.

For me, that demo win was not about a fancy feature. It was about trust built in 30 minutes, on top of 30 years. What helps you feel ready to trust what you see in a demo and try something new in your own business.

By Bill McClain

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AI Voice Agents & TechnologyMar 3, 20261.1 min read

Building relationships is what everyone talks about here on LinkedIn. I see it every day in UCaaS, CCaaS, and now AI voice.

Service comes from people, process, and how you show up when something breaks. I learned that over 30 years of fixing lines at 2am and calling partners back in under 15 minutes.

By Bill McClain

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AI Voice Agents & TechnologyMar 3, 20260.5 min read

Building friendships and peer connections is the best part of any trade conference.

It’s been a few years, but SkySwitch has always been a supportive, honest, and trustworthy partner for StratusDial, and now they’ve even welcomed conversations with us at UponAI to see what we’re building.

By Bill McClain

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