UponAI Solutions & FeaturesMar 24, 20260.7 min read
AI by Telecom experts...
Jody and I quickly realized we were on to something that maybe our peers may be interested in......but what we built was so much more.
By Bill McClain
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Telecom Partnerships
Coverage of MSPs, UCaaS partners, white-label providers, and telecom channel teams evaluating or deploying UponAI.
Showing page 2 of 11 for Telecom Partnerships.
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UponAI Solutions & FeaturesMar 17, 20260.8 min read
I ran a poll last week and the results are in. Spoiler: I’m not surprised.
Over 2 years, a vendor promised partnership but delivered self-interest and fiction instead. They chased new deals while leaving us waiting in the wings
By Bill McClain
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UponAI Solutions & FeaturesMar 17, 20261.1 min read
“How about an AI voice use case Bill?”
We built UponAI to fill that gap the right way. Voice AI that lives inside real telecom, not just a website widget.
By Bill McClain
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UponAI Solutions & FeaturesMar 10, 20261.4 min read
If you think Shadow AI is “not a problem yet,” you’re already 12 months behind as a leader.
If you think Shadow AI is “not a problem yet,” you’re already 12 months behind as a leader. When I talk with MSPs and business owners, I hear the same quiet truth.
By Bill McClain
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UponAI Solutions & FeaturesMar 10, 20261.2 min read
Attention MSPs. Before people called me “PhoneBill,” I was just Bill, an MSP owner trying to keep the lights on and the customers happy.
The early years were a rollercoaster. I chased projects, emergencies, Y2K scares, anything that rang the phone. My sleep was terrible. My cash flow was worse. When I shifted my focus back to true recurring revenue, everything changed.
By Bill McClain
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UponAI Solutions & FeaturesMar 10, 20261.2 min read
A few days ago, a potential partner asked me to show them UponAI. They had already seen three other AI voice platforms.
For me, that demo win was not about a fancy feature. It was about trust built in 30 minutes, on top of 30 years. What helps you feel ready to trust what you see in a demo and try something new in your own business.
By Bill McClain
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AI Voice Agents & TechnologyMar 3, 20261.1 min read
Building relationships is what everyone talks about here on LinkedIn. I see it every day in UCaaS, CCaaS, and now AI voice.
Service comes from people, process, and how you show up when something breaks. I learned that over 30 years of fixing lines at 2am and calling partners back in under 15 minutes.
By Bill McClain
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AI Voice Agents & TechnologyMar 3, 20260.5 min read
Building friendships and peer connections is the best part of any trade conference.
It’s been a few years, but SkySwitch has always been a supportive, honest, and trustworthy partner for StratusDial, and now they’ve even welcomed conversations with us at UponAI to see what we’re building.
By Bill McClain
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AI Voice Agents & TechnologyFeb 24, 20260.5 min read
Our new AI Voice Solutions, in partnership with UponAI
Every great technology story starts with a conversation — one that sparks curiosity, possibility, and the belief that “there has to be a better way.”
By Bill McClain
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AI Voice Agents & TechnologyFeb 17, 20260.5 min read
Membership has it’s privledges.
Becoming a member of theStratusDialfamily entitles you to a free AI Voice Receptionist.
By Bill McClain
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AI Voice Agents & TechnologyFeb 17, 20261.4 min read
We built UponAI because “good enough” AI voice broke real calls.
This platform is built for 24/7, 10,000+ call days. For a couple years now, I watched “AI voice” demos that looked nice in a slide deck or webinar and failed fast in the wild.
By Bill McClain
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AI Voice Agents & TechnologyFeb 17, 20261.1 min read
Putting a new AI Agent in place is not the end of the job.
That is where features like contextual transfers, queue awareness, and call continuity start to shine. Not in the demo room, but in week 3, week 6, week 12.
By Bill McClain
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