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I ran a poll last week and the results are in. Spoiler: I’m not surprised.

Over 2 years, a vendor promised partnership but delivered self-interest and fiction instead. They chased new deals while leaving us waiting in the wings

By Bill McClainMarch 17, 20260.8 min read
I ran a poll last week and the results are in. Spoiler: I’m not surprised.

This article is part of the local UponAI blog library and focuses on practical AI voice and communications workflow lessons that matter in live business environments.

Here’s how it started:

“Over 2 years, a vendor promised partnership but delivered self-interest and fiction instead.
They chased new deals while leaving us waiting in the wings.”

So I asked:
When a vendor treats you like an afterthought, what do you do?

1️⃣ Stay and hope it improves
2️⃣ Push for a real two-way relationship
3️⃣ Start looking for someone who actually sees your value

Only 8% said they'd stick around.
And 80% said they'd start looking for someone new.

Honestly? Those results gave me peace of mind that walking away was the right call.

Now for the fun part: what’s your favorite “you did this to yourself” saying?

✨ You kicked the hornet’s nest—now deal with the stings.
🎲 You rolled the dice..now take the number.
🧹 You made the mess..now clean it up.
🐂 You poked the bull..hope you can climb a fence.

👀 Well look at that..
the consequences of your own actions showed up.

Or my personal favorite:

You mess with the Phone…
you get the Bill 🤣 🧾
Thanks for playing along.

Do you have a favorite saying?

What This Means

UponAI content is built around production use, not generic AI positioning. The goal is to help teams understand how routing, call handling, automation, and human handoff behave once the system is part of daily operations.

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