Customer Stories

Proof FromProduction Phone Lines

Telecom partners and resellers who run UponAI on their own numbers and their customers' numbers, in their own words: the setup, what moved, and what they would tell the next provider evaluating AI voice.

Case Studies

Interviews with the people who deployed it.

Figures come straight from the customer interviews, with estimates labelled as estimates.

One Number, Every Location: How Pro On Call Unified a Multi-Site Real Estate Client
Customer Case StudySep 21, 20263.6 min read

One Number, Every Location: How Pro On Call Unified a Multi-Site Real Estate Client

Pro On Call Technologies gave a multi-location real estate client one phone number, speech-based routing to the right office, and a receptionist that sounds personable rather than robotic. Here is how the deployment came together.

By Reecha Chaulagain

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From Voicemail to eBay Sale: After-Hours Calls That Now Close Business
Customer Case StudyAug 25, 20264.8 min read

From Voicemail to eBay Sale: After-Hours Calls That Now Close Business

Advanced Hosted Services runs UponAI’s voice agents on its own phones and resells them to customers across 16 states. Here’s what changed.

By Reecha Chaulagain

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How PressOne Eliminated Hold Times and Scaled Support Without Adding Headcount
Customer Case StudyAug 12, 20264.2 min read

How PressOne Eliminated Hold Times and Scaled Support Without Adding Headcount

An 800-person organization with 3 IT staff was stacking 15 to 20 callers on hold at once. Here is how PressOne used UponAI voice agents to answer every call, open tickets automatically, and cut hold time to zero.

By Reecha Chaulagain

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