This article is part of the local UponAI blog library and focuses on practical AI voice and communications workflow lessons that matter in live business environments.
Four years ago, I met Jody. We had spoken on calls before, but this was our first time meeting face-to-face.
From that very first day, something clicked.
It wasn’t just about shared ideas or vision— it was about trust, respect, and understanding. Both Jody and I had learned tough lessons from choosing wrong business partners earlier on. Those experiences taught us how vital “reading people” is, not just for sales or hiring, but especially for partnerships.
That skill proved invaluable.
Two years ago, we decided we were ready. Together, we built UponAI. Fast forward, and this year we officially went live. Since then, it's been nothing short of growth, excitement, and challenges—all shared with someone who complements me perfectly.
My dad always said, “If you’re not having fun at your job, you need something else.” I think about that often. Jody and I are having as much fun today as we did on that first meeting. That’s what makes this journey so rewarding.
Starting something new? Choose your partner wisely. Skills matter, but compatibility, trust, and shared values make all difference.
If you want hear more about our journey or UponAI, reach out. Let’s build something great together.
What This Means
UponAI content is built around production use, not generic AI positioning. The goal is to help teams understand how routing, call handling, automation, and human handoff behave once the system is part of daily operations.
Related Solutions
Explore Related Reading
More telecom partners are choosing UponAI
New SkySwitch, Viirtue, and White Label Communications partners are choosing UponAI because they can hear the operational difference.
How MSPs are actually winning with AI voice agents
The MSPs closing AI voice deals do not start with the tech. They start with missed calls, lost appointments, and the cost of broken phone workflows.
A UCaaS provider saw the UponAI demo and said, "It's like night and day."
A white-label UCaaS provider saw the UponAI demo and immediately recognized the difference between a checkbox AI feature and a real telecom-grade solution.

