Leading the Conversational AI Revolution

Bill McClain’s entrepreneurial journey is a testament to resilience, vision, and firm commitment to excellence. What began as a career setback became the catalyst for creating two successful companies that have transformed the technology services landscape. After working for a Fortune 50 company and experiencing diverse business environments—from large corporate structures to technology support roles—McClain encountered a pivotal moment when promised business ownership was unexpectedly rescinded. Challenged with the provocative suggestion to “do it yourself,” he did exactly that, founding Networking Solutions, Inc. just four months later. In 1999, McClain took a significant step by buying out his business partner, solidifying his singular vision for the company. By 2011, he expanded his entrepreneurial portfolio by establishing StratusDial, a complementary venture focusing on phone systems and cloud communications. Most recently in 2023, he added UponAi to his business family, strategically positioning the company in the emerging artificial intelligence landscape. McClain’s leadership philosophy is deeply rooted in fundamental human values: treating people with respect, prioritizing family, and maintaining integrity. “Always take the high road,” he believes, even when it might not seem immediately advantageous. His approach emphasizes collaborative leadership, encouraging team input and creating a culture that values personal lives as much as professional achievements. While acknowledging the importance of formal education, McClain is a strong proponent of experiential learning. His career trajectory demonstrates that true leadership is forged through lived experiences, challenges overcome, and a genuine commitment to continuous growth. Beyond business, McClain’s greatest passion is family—both his immediate family and his “work family.” He consistently encourages employees to prioritize personal moments and support one another, embodying a leadership style that recognizes the human element at the core of professional success. From a promising corporate career to founding multiple innovative technology companies, Bill McClain’s journey illustrates how vision, integrity, and resilience can transform unexpected challenges into extraordinary opportunities.