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Parents: school starts soon. Will your business be ready before the bell rings?

Parents: school starts soon. Will your business be ready before the bell rings?

Bill McClain
Published on: 29/10/2025

A timely post reminding business owners to prepare their systems, teams, and tech before the post-summer rush hits. It’s about turning the back-to-school season into a business reset, making sure you’re ready when the phones start ringing again.

Customer Communication & Experience
Ever get the feeling a helping hand is working behind the scenes for you?

Ever get the feeling a helping hand is working behind the scenes for you?

Bill McClain
Published on: 28/10/2025

A reflection on 35 years in tech, sharing how skill, hard work, and a little luck, or unseen support, bring the right opportunities at the right time. Wins are part effort, part timing, and part something you can’t quite explain.

UponAI Solutions & Features
Who can use UponAI voice agents? The answer might surprise you.

Who can use UponAI voice agents? The answer might surprise you.

Bill McClain
Published on: 23/10/2025

Discover how UponAI voice agents can help businesses of all sizes—from small shops to large enterprises—deliver faster, multilingual, and always-on customer service, while blending seamlessly with your human team.

AI Voice Agents & Technology
🚨 Your Call Attestation Ratings Could Be Silently Killing Your Business

🚨 Your Call Attestation Ratings Could Be Silently Killing Your Business

Bill McClain
Published on: 23/10/2025

If you're running outbound campaigns and wondering why your call connection rates are dropping, the answer might be hiding in your STIR/SHAKEN call attestation ratings.

AI Voice Agents & Technology

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