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A $1M client churn avoided without ripping out a single system. AI-powered SIP integration makes innovation painless.

Bill McClain

Published on: 22/10/2025

How a $1M client churn was avoided using AI-powered SIP integration, bringing modern voice features and 24/7 support without ripping out existing systems, reducing human call volume, and strengthening client relationships.

AI Voice Agents & TechnologyCustomer Communication & Experience

Most providers say they do AI Voice.

Bill McClain

Published on: 21/10/2025

I see a lot of UCaaS providers showing off AI Voice features. You get a receptionist agent, an appointment scheduler, or maybe an after-hours responder. These are useful, but they’re the easy wins-the low-hanging fruit.

AI Voice Agents & Technology